1. Shipping Locations: We currently ship to all addresses within the USA.
2. Processing Time: Orders are typically processed within 1-3 business days. You will receive an email confirmation with tracking information once your order has shipped.
3. Shipping Methods: We offer various shipping options, including standard and expedited shipping. The shipping method selected at checkout will determine the delivery time.
4. Shipping Costs: Shipping costs are calculated at checkout based on the selected shipping method and the total weight of the order.
5. Delivery Times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days (Note: Delivery times may vary based on location and external factors.)
6. Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
7. Delivery Issues: If your package is delayed, lost, or damaged during shipping, please contact our customer service team within 14 days of the expected delivery date for assistance.
8. Signature Confirmation: For high-value orders, we may require a signature upon delivery to ensure secure receipt.
9. Changes to Shipping Policy: We reserve the right to update or modify our shipping policy at any time. Customers will be notified of any significant changes.
10. Customer Service: For any questions or concerns regarding shipping, please contact our customer service team at [insert contact email/phone number]. We are here to help!